Personal information

Keeping your personal information protected

You can never completely protect your personal information from falling into the wrong hands, but you can reduce the risk. 

You should consider the following simple steps to avoid becoming a victim of identity theft:

  • limit the amount of personal information you publish online,
  • secure your computer and mobile phone with security software and strong passwords,
  • be cautious about requests for your personal information over the internet, phone and in person,
  • learn how to avoid common scams by visiting the SCAMWatch website,
  • investigate the arrival of new credit cards you didn’t ask for or bills for goods and services that aren’t yours,
  • be alert for any unusual bank transactions or missing mail, and
  • order a free copy of your credit report from a credit reporting agency on a regular basis, particularly if your identity has been stolen.

If you believe you have been the victim of identity theft, you should report this to your local police (contact 131 444 or if you are in Victoria contact your local station) and any relevant organisations as soon as possible to avoid further misuse of your details. You should also report the incident to the ACORN.

The Protecting Your Identity guide contains information on how to prevent becoming a victim of identity theft and what to do if your identity has been stolen.