The Australian Cybercrime Online Reporting Network (ACORN) is aware of reports where scammers are calling and impersonating an ACORN official.
ACORN is a national online system that allows the public to securely report instances of cybercrime, and provides advice to help people recognise and avoid common types of cybercrime.
Shortly after a report is made via the ACORN, you will receive a report confirmation email with a unique ACORN reference number. This is the only contact that you will receive from the ACORN.
If the relevant police agency investigating the report requires more information, they will get in touch via telephone or email using the details provided in the report.
The ACORN is an online reporting facility for cybercrime, and has no investigative powers or remit—investigating cybercrime is the responsibility of Australia’s law enforcement agencies. As such, the ACORN will never contact people by phone.
If anyone receives a call claiming to be from the ACORN, they are advised to hang up and call their local police station (not a number provided by the caller).
Neither the ACORN or the police will request that you provide them with remote access to your computer, that you make electronic funds transfers to a third party, or download software.
If you have been a victim of cybercrime, please view the ACORN support page for information about services available to help you.